How long have you worked at QBS and what is your role?
I was fortunate to be hired in June of 2015 as a receptionist handling garnishments, mail distribution and all incoming phone calls.
What’s your favorite part of your job?
I love the environment at QBS and all our company “pets”! I enjoy being able to look up from my work and see our horses and Eeyore (our donkey), or petting Ruby (our cat) when working in distribution, or seeing Polly (David’s dog) run through the office. What a stress relief!
What is one of the biggest challenges you face in your job?
Oftentimes I have to quickly shift from one role to another. I could be in the middle of working on a garnishment or the mail and need to answer the phone. It takes a great deal of focus to stay on top of everything and remember what I was doing before the phone rang in order to not miss a beat.
You joined the company in a banner year for recognition and growth, what do you think is the secret to its success?
Being open to change and new ideas, serving the customer and putting them first, and always thinking about what we can do to make it easier and better for them.
Anything else you’d like to share? (Family, Hobbies, etc.?)
I enjoy reading and camping. My parents started camping when I was 18 months old and I guess it stuck! Let’s just say I’ve been doing it a long time.