Meet Sarah-Jane Smith – Benefits Administrator

How long have you worked at QBS and what is your role?

This November will be 7 years that I have worked at QBS as a Benefits Administrator. I handle a wide variety of tasks for our clients and their benefit plans. I assist with open enrollments and reconcile several benefit plans each month. I also assist our clients and employees directly with questions and inquiries about their insurance plans.

What’s your favorite part of your job?  

My favorite part of my job, although it may sound odd to some, is that I actually love working on excel spreadsheets (which I do a lot of ). It makes me especially happy when I learn a new formula that enables me to do my job better and more efficiently.

What is one of the biggest challenges you face in your role?  

Switching frequently between several different companies, different insurance plans, different bills and different request from clients and employees all within a very short period of time can be a big challenge. Still, even though it can be challenging, it is actually one of the things I really enjoy about my job.

For the 3rd year in a row, QBS has been named as a Roaring Twenties finalist – one of SC’s fastest growing companies. How has the company changed as a result of this continued growth? 

One of the biggest changes is that QBS has grown physically, adding many more wonderful employees that help to meet the needs of our growing client base. Also, the building itself has grown and given everyone more space to work comfortably. 🙂

What’s one interesting fact about you that we may not know?  

I am from Canada, but attended Flagler College in St. Augustine, FL where I graduated in 2003. I’ve been in the U.S. ever since.

Anything else you’d like to share? (Family, Hobbies, etc.?)  

I have been married for 13 years and have 2 adorable and energetic little girls. My older just turned 7 and the youngest will be 2 next month. When I have free time, I love to put in my headphones, turn up the volume  and go for a long run.