In any organization, no matter how qualified the job candidate or employee, he or she will require some additional training. And while on-the-job training is important for completing individual job functions, by combining this with skill-based training, you can enhance overall effectiveness, job satisfaction, engagement and retention.
First, let’s define these two types of training:
On-the-job Training: Many times when employers and leaders hear about “on-the-job training,” it pertains either to general knowledge or to policies and procedures that are unique to the company.
Skill-based Training: This type of training is somewhat different—it focuses on how to do something specific and results in a learned skill that can be put to immediate use.
Here are some examples of skill-based trainings:
- Mastering advanced welding techniques
- Setting up and using Excel pivot tables
- Keeping your cool during a hostile phone conversation
- Writing concise emails
- Coding in Ruby
Skill-based training is beneficial for most companies. And since good courses are often an investment, HR professionals should focus on where they can maximize value.
Two types of employees come to mind as the best candidates: 1. Those who want to succeed but are struggling to meet expectations; and 2. Top performers who you feel may be a flight risk.
For the strugglers, you must first find out what they need to learn to reach their potential. Are they spending way too much time trying to figure out Excel on their own? Are they a new manager that doesn’t know how to coach? Giving these people access to skill-based training could make a huge difference in both their efficiency and happiness—as well as your bottom line.
The high achievers, on the other hand, should be asked what they want to learn. It’s likely they’ve already thought about next steps at your organization and in what new ways they could contribute. Give them a chance to shine! Your investment in their future won’t go unnoticed; employees who receive training are more likely to be engaged and less likely to leave.
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