QBS – Quality Business Solutions

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Meet Chuck Adams: Systems Support Specialist

How long have you worked at QBS and what is your role? I am a Systems Support Specialist and I have worked at QBS for just over one year now — almost 14 months. My role primarily consists of helping resolve systems issues when employees receive system errors or when the system is not working as it should, etc.

What’s your favorite part of your job? I enjoy knowing that every day is going to bring something a little different — maybe a different challenge, or maybe learning something new. I also enjoy the sense of accomplishment and gratitude that comes from helping people solve issues that are interfering with their being successful.

What is one of the biggest challenges you face in your role? I would say one of the biggest challenges is probably finding the correct resources for some of the requests that come in. With the Vensure company continuously growing and changes within departments and peoples’ roles, it can sometimes be difficult to keep up with certain areas.

What makes QBS different/unique from other places you’ve worked? I would say mostly the people. QBS has a more relaxed environment with a bit of a family type atmosphere. It doesn’t have that large corporate feel that can sometimes be uptight and unwelcoming. Plus, we can look out of the windows and see the mountains, after you look past our horses and donkey of course! 😊

What would you be doing for a career if you weren’t doing this? I would probably still be in some type of similar role, working with technology, analyzing, and problem solving. This is the field that I’m most passionate about, so I don’t really see myself leaving the technology industry.

What’s one interesting fact about you that we may not know? I am a Licensed Private Investigator. I’ve been doing Private Investigative work for over 10 years.

Anything else you’d like to share? (Family, Hobbies, etc.?) I love sports — playing and watching. I’m more into college sports, but I enjoy professional sports as well. I also enjoy working with my hands, whether it’s fixing something or building something, and I love going camping (some refer to it as “glamping”) with family and friends. And of course, I’m a big time Clemson Tigers fan!!